End User License Agreement (EULA)
Last Updated: June 11, 2026
1. License Grant
Ringo Africa ("we", "us", or "our") grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Ringo Africa mobile application ("App") and related services ("Services") for your personal, non-commercial use, subject to your compliance with this End User License Agreement ("EULA").
This license does not include any right to: (a) resell or commercially use the App or Services; (b) collect or use any product listings, descriptions, or prices; (c) make any derivative use of the App or Services; or (d) use data mining, robots, or similar data gathering and extraction tools.
2. Restrictions on Use
You agree not to:
• Use the App or Services for any illegal purpose or in violation of any local, state, national, or international law
• Transmit any worms, viruses, or any code of a destructive nature
• Attempt to gain unauthorized access to any portion of the App or Services
• Interfere with or disrupt the App or Services or servers or networks connected to the App or Services
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the App or Services without express written permission
• Use the App or Services to harass, abuse, or harm other users
3. Emergency Services and Location-Based Features
IMPORTANT DISCLAIMER: Ringo Africa provides community-based emergency alert and safety features that utilize location-based services. By using these features, you acknowledge and agree to the following:
3.1 Community Emergency Alerts: Our SOS and Quick Alert features are designed to notify your designated emergency contacts and community members in your area. These features do NOT directly contact or dispatch official emergency services (such as 911, 112, or local police/fire/medical services). Ringo Africa is a community policing platform focused on neighborhood safety and community awareness, not a direct emergency services dispatch system.
3.1.1 Law Enforcement Partnership: Ringo Africa does NOT have any partnership, agreement, or formal relationship with local law enforcement agencies. Reports of criminal activity made through the app are shared with community members and your designated emergency contacts only. These reports do NOT go directly to law enforcement. If you need to report criminal activity to law enforcement, you must contact them directly through official channels (emergency numbers, police stations, etc.).
3.1.2 Criminal Activity Reporting: When you report criminal activity or safety concerns through the app, this information is shared with:
• Your designated emergency contacts (via SMS with location coordinates)
• Community members in your neighborhood who use the app
• NOT directly to law enforcement agencies
3.1.3 Community Policing Focus: Ringo Africa is designed as a community policing and neighborhood safety platform. The app facilitates communication and awareness among community members to help keep neighborhoods safe. It is NOT a replacement for official law enforcement services. Users are responsible for contacting law enforcement directly when necessary.
3.2 Location Data Collection and Usage: When you use emergency alert features, we collect and store your precise location coordinates (GPS latitude and longitude) to:
• Share your location with your designated emergency contacts via SMS
• Notify nearby community members who may be able to assist
• Create safety alerts visible to users in your neighborhood
• Enable location-based privacy settings and neighborhood features
3.3 User Responsibility for Emergency Services: In case of a true emergency requiring immediate professional assistance, you MUST contact official emergency services directly by calling the appropriate emergency number (112 in Nigeria, 911 in other jurisdictions, or your local emergency services). Ringo Africa's emergency alert features are supplementary tools and should not be relied upon as your sole means of contacting emergency services.
3.4 Location Accuracy: Location data is provided "as is" and may not always be accurate due to factors including but not limited to GPS signal strength, device capabilities, network conditions, and environmental factors. Ringo Africa does not guarantee the accuracy, completeness, or reliability of location data.
3.5 Evidence of Location Sharing: When you use emergency alert features, your location coordinates (latitude and longitude) are transmitted to your designated emergency contacts via SMS. This provides evidence that emergency contacts can receive and identify your location. However, Ringo Africa does not guarantee delivery of SMS messages or that emergency contacts will respond.
3.6 Limitation of Liability for Emergency Services: Ringo Africa is not responsible for the response time, quality, or availability of assistance from community members or emergency contacts. We do not guarantee that help will arrive in any specific timeframe or at all. Ringo Africa shall not be liable for any damages, injuries, or losses resulting from the use or inability to use our emergency alert features, including but not limited to delays in receiving assistance, failure of location services, technical malfunctions, or failure to contact official emergency services.
3.7 Emergency Contact Information: You are solely responsible for maintaining accurate and up-to-date emergency contact information. Ringo Africa is not responsible for failed notifications due to incorrect contact information, network issues, or other factors beyond our control.
⚠️ Important: Emergency Services & Law Enforcement
Ringo Africa's emergency alert features (SOS, Quick Alerts) notify your designated emergency contacts and community members. These features do NOT directly contact official emergency services (911, 112, etc.). In a true emergency requiring immediate professional assistance, you must call official emergency services directly.
Law Enforcement: Ringo Africa does NOT have partnerships with law enforcement agencies. Reports of criminal activity are shared with community members and your contacts only, NOT with law enforcement. You must contact law enforcement directly to report crimes.
For more information, please review our Terms of Service, specifically Section 6: Emergency Services and Location-Based Features.
4. Intellectual Property
The App and Services, including all content, features, functionality, and software, are owned by Ringo Africa and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our App or Services without our prior written consent.
5. Termination
We may terminate or suspend your access to the App and Services immediately, without prior notice or liability, for any reason, including if you breach this EULA. Upon termination, your right to use the App and Services will cease immediately.
All provisions of this EULA which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
6. Disclaimer of Warranties
THE APP AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that the App or Services will be uninterrupted, secure, or error-free, or that defects will be corrected. We do not warrant or make any representations regarding the use or the results of the use of the App or Services in terms of their correctness, accuracy, reliability, or otherwise.
7. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RINGO AFRICA, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE APP OR SERVICES.
This limitation of liability specifically includes, but is not limited to, damages related to emergency services, location-based features, community alerts, failure of location services, delays in receiving assistance, or any other issues arising from the use of our emergency alert features.
8. Indemnification
You agree to defend, indemnify, and hold harmless Ringo Africa, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of this EULA or your use of the App or Services.
9. Governing Law
This EULA shall be governed by and construed in accordance with the laws of Nigeria, without regard to its conflict of law provisions. Any disputes arising under or in connection with this EULA shall be subject to the exclusive jurisdiction of the courts of Nigeria.
10. Changes to This EULA
We reserve the right to modify this EULA at any time. We will notify you of any changes by posting the new EULA on this page and updating the "Last Updated" date. You are advised to review this EULA periodically for any changes.
Your continued use of the App or Services after any changes to this EULA constitutes acceptance of those changes.
11. Contact Information
If you have any questions about this EULA, please contact us:
• Email: support@ringo.africa
• Phone: +234 815 116 3613
• Support Page: https://www.ringo.africa/support
⚠️ Important: Related Documents
This EULA should be read in conjunction with our:
• Terms of Service - General terms and conditions
• Privacy Policy - How we collect, use, and protect your data, including location data
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